Help and Knowledge


Our knowledgebase is filled with a variety of guides that will point you in the right direction when you need technical support. Use the help topics in the right sidebars to find specific answers to your questions and easy-to-follow information to get you back on track in no time.

Most Popular Topics

Some of the most popular questions we get asked are:

How do I log into Windows server via Remote Desktop?

In this guide you can learn how to connect to a Windows Server using a Remote Desktop. Read more...

How do I log into cPanel?

This guide will walk you through setting up cPanel for the first time on any dedicated or virtual server with cPanel installed. Read more...

How do I log into Plesk?

This guide will walk you through setting up Plesk for the first time. It has been written using a CentOS VPS with Plesk 12, but the general principles will apply to any dedicated or virtual server with Plesk installed. Read more...

How do I update payment information?

This guide will instruct you on how to:

  • Edit your profile
  • Change your Tagadab Control Panel password
  • Change the credit card used for services
  • Edit your credit card details


How do I access my server after a brute force attack?

Any server accessible to the outside world is susceptible to malicious access attempts via various methods. Brute Force Attacks (or Brute Force Cracking) is a trial and error method used by application programs to decode encrypted data such as passwords through exhaustive efforts rather than intellectual strategies. Read more...

How do I install a betting bot?

Please review our usage and set-up guide to help you use our virtual private servers for your betting bots. Read more...


Can’t find what you are looking for?

Don’t hesitate to give us a call or send an email – We’re happy to help you!

24/7 Technical Support: 020 3697 5537

Outside normal office hours the Technical Support line is for emergency issues only.
If you have a general support query after hours, please send an email to: support

See all support options >