Tagadab | Control Panel FAQs

Control Panels - FAQ

Here we strive to answer common questions about Control Panels. If you have a question that is not answered here, please e-mail sales@tagadab.com or give us a call on 0845 873 8365 between 8am and 6pm, Monday to Friday.

Questions

  1. Why might I need a control panel?
  2. Why isn't the cost included in your server costs?
  3. How do I order my server to include cPanel?
  4. I've already installed my server but I think I need a control panel?
  5. How long does it take to install?

Answers

Why might I need a control panel?

If you're unfamiliar with the administration of a dedicated or virtual server then it's normally recommended that a control panel is included in your installation. Both Plesk and cPanel make the set up of websites/email accounts/DNS and reseller accounts much easier that doing so from the command line. With unmanaged services such as the 'off-the-shelf' ones sold by Tagadab, it's advised that you add a control panel to your server's set up.

Why isn't the cost included in your server costs?

All licensed software comes with a licensing cost that we pass on to those customers who require it. We don't include this cost in our server prices because we only charge ever charge our customers for what they use and nothing more.

How do I order my server to include cPanel?

Order your server ensuring you select CentOS as your Operating System. When you receive the email to tell you that your order has been provisioned, drop us an email to support@tagadab.com to ask for cPanel to be included on your server. If you want to speed the process up, make sure you tell us that you accept the additional monthly charge and advise us that you understand that your server will be reimaged before the install is performed.

I've already installed my server but I think I need a control panel?

That's absolutely fine. If you've made configuration changes or have uploaded files to your server you will need to make sure you take copies and keep these somewhere other than on the server you require the control panel installed on. Plesk and cPanel require server reimaging before they can be installed. A reimage wipes a server of all previous changes/uploads and restores it to its original state.

When you're happy that your information is safe, drop us an email to support@tagadab.com and ask that Plesk or cPanel is included on your server. If you want to speed the process up, make sure you tell us that you accept the additional monthly charge and advise us that you understand that your server will be reimaged before the install is performed. If you've opted for Plesk, please include which license you require (10, 100 or unlimited domains).

How long does it take to install?

This depends on the server you have and the Control Panel you've chosen. Typically, the install takes up to an hour but it could be a lot less on faster servers.