Support

Telephone support is now closed until 9am on Tuesday 19th December.

Phone support hours over the holiday period: Thurs 24th Dec 9am - 1pm; Bank Holidays (25th & 28th Dec) closed; News Year's Eve 9am - 1pm; normal hours all other days. Email support is available as normal. 24/7 emergency support available throughout.

Unlike some hosting companies who try to hide their support telephone numbers behind 'contact us' boxes, we do actually want to hear from you.

So, if you can't find what you need in our very useful Support Knowledge Base then please call us on the numbers below:

0845 045 1101

open 09:00 - 18:00 Mon ->Fri

(for general and shared hosting support enquiries)

0845 045 1102

open 09:00 - 18:00 Mon ->Fri

Emergency Support* available at all other times.

(for technical dedicated server enquiries only)

0845 155 0217

open 09:00 - 18:00 Mon -> Fri

(for general sales and pre-sales enquiries)

0845 155 0218

open 09:00 - 18:00 Mon -> Fri

(for Reseller/Partner sales and pre-sales enquiries)

Alternatively you can email us from your Customer Control Panel (accessed at https://control-panel.tagadab.com). Simply login and click the 'Support' link at the top right of the Control Panel. E-mails sent in this way are monitored 7 days a week.

* If your server is offline out of hours you can call our Dedicatd support number. This will get you through to a data centre engineer who will help you get connected to your server again.