Here you’ll find the latest updates on any Tagadab service incidents, including major service outages and planned engineering works. In the unlikely event that you experience a service interruption, please check here for an update before you call us.
Current Network Status
2015-10-27 15:40 Tagadab engineers have now concluded their investigation in to the outages over the previous two days. The cause was determined to be a new type of DOS attack originating from customer servers that manipulated IPv6 requests to take Tagadab routers offline. Tagadab have now implemented new settings that will prevent any similar attack from being effective.
2015-10-26 10:45 All services should now be back to normal. A further update will be posted as soon as we have more information about the incident.
2015-10-26 09:55 There is currently an issue with a router in our Romford data centre. Early indications are that it is a repeat of the attack conducted yesterday. We're working to resolve the issue ASAP.
2015-10-25 20:18 Update: all services are back to normal. We will report the details tomorrow.
2015-10-25 17:23 Update: the majority of affected services were restored by 16:15 but a few customers are still seeing connectivity problems. We are still working on it.
2015-10-25 15:11 There is currently a problem with a router at our Romford data centre. Engineers are working urgently to resolve the problem. Some services are not contactable.
There are currently no planned engineering works.